Olive Bay Hotel, a resort hotel in Oshima, Nagasaki Prefecture

Olive Bay Hotel (hereinafter referred to as "our company") recognizes that the personal information we handle in our business activities is valuable, and strives to protect personal information based on the following policy.

• Our company does not acquire personal information by falsehood or other illegal means.
• Our company will not use personal information for any purpose other than the purpose indicated at the time of acquisition.
• Our company will not provide personal information to third parties without obtaining the prior consent of the person, except as required by law.
• Our company will take necessary and appropriate measures to safely manage personal information.
• Our company provides necessary and appropriate guidance and supervision to employees and subcontractors who handle personal information.
• If we receive an inquiry from a person regarding the purpose of use, content, etc. of personal information held by us, we will respond promptly within a reasonable range.
• Our company has established regulations regarding the protection of personal information and will ensure that personal information is handled appropriately in daily operations.
• Our company has established a department in charge of personal information protection, and will continually review, maintain, and improve the contents of our personal information protection policy and management system.

When using this website, please read the following terms of use and agree to these terms.

■ Copyright
As a general rule, the copyright of the information posted on this site belongs to our company. Any secondary use of the information posted on this site is prohibited without our written consent.

■ Disclaimer
We do not guarantee the completeness or accuracy of the information posted on this site.
All details regarding our business operations will be based on the current situation.
We will not be held responsible for any damages sustained by users as a result of using this site.

This site may provide links to third party websites to supplement the information provided within this site. The content of third-party websites linked from this site (hereinafter referred to as "linked sites") is managed under the responsibility of each party. We are not responsible for the contents of linked sites or for any damage caused by using them.

■ Link to this site
In principle, links to this homepage are free, regardless of whether they are for commercial or non-commercial purposes. Please note that the URL of this homepage may change without notice.

■ Handling of personal information
Regarding the handling of personal information,herePlease check.

Regarding food allergies
At Olive Bay Hotel, we take careful measures to accommodate food allergies so that our guests can enjoy their meals with peace of mind.
However, it is difficult to completely eliminate all allergy risks, so we provide services based on the following policy.
Please check before using the service before making a decision.

1. About checking the ingredients used
   In accordance with the Food Labeling Act, the ingredients used at Olive Bay Hotel are checked for eight specified raw materials (eggs, milk, wheat, peanuts, shrimp, buckwheat, crab, and walnuts) based on information provided by the producers and manufacturers. In this way, we strive to provide our customers with accurate and reliable information.
   
   
2. Scope of information provision
   Since there is no obligation to display allergens other than the eight specified raw materials, there are limits to the information we can collect from suppliers.
   Therefore, Olive Bay Hotel mainly provides information on eight specified raw materials.
   Please note that it may be difficult to provide information about other allergens.
   
   
3. Precautions in the cooking environment
   •The Olive Bay Hotel kitchen handles a variety of ingredients, including allergens, in the same equipment during daily cooking operations.
   •Since the same cooking utensils and cooking oil are used, even if thoroughly cleaned, there is a possibility that trace amounts of allergens may be mixed in.
   •For this reason, we cannot promise to provide meals that are completely free of allergens. To ensure safe use, please use caution, especially if you have severe allergies.
   
   
4. Support for buffet style meals
   •For dishes served in buffet style, the usage status of 8 specific ingredients is displayed.
   •If you have any questions, please feel free to ask our staff.
   
   
5. Special menu support
   Regarding special menus for allergies, please contact us in advance and we will consider accommodating them to the extent possible. However, please note that we may not be able to accommodate all requests due to restrictions on the cooking environment or ingredients.
   
   
6. Request for safety
   Although we are taking customer safety as our top priority, we ask for your understanding of the following points: •If you have any allergies, we may ask you to refrain from using our services. •When using this service, please make decisions based on your own health condition and your doctor's instructions.
   
   
   At the Olive Bay Hotel,
   We provide services that prioritize customer safety and satisfaction.
   If you have any concerns or questions regarding meals, please feel free to contact us.
   We are committed to providing a pleasant time for all our customers.